Frequently Asked Questions

Click on the category to browse FAQs.

  • Contact INTECH (1)

    There are several ways to contact INTECH
    Please be advised that our regular business hours are Monday - Friday 8:30 am - 5:00
    • Contact outside normal business hours will be responded to during the next business day
    • After hours communication will be subject to after-hours rates.

    If you are experiencing a technical issue and require support:
    • Reach out to your normal technician using the contact info provided. If you do not remember that contact info., then contract Tallis (Team Lead) on 306.914.0846
    • Right-click the IT logo in your taskbar and select submit ticket
    • Use the support portal to create a trouble ticket. Visit the INTECH Solution Centre located here: https://intechcs.servicedesk.comodo.com/, log in and create a ticket
    • You may also contact us via email, or by telephone:
    Email: support@intechcs.ca
    Telephone: 306.914.0846
    Website: www.intechcs.ca

    After Hours Support:
    If you require support outside normal business hours please call: 306.914.0846
    After hours rates apply, billed in 60 minute increments.

  • Password Issues (2)

    Passwords are meant to keep the bad actors at bay. Sometimes they frustrate the good guys too.

    If you are having password issues, and you've tried the self-help troubleshooting tips in the , "I forgot my password" FAQ, then please create a ticket if you can access the portal, or give us a call if you can't at 306.914.0846. Please note that password resets that occur outside of normal business hours are subject to afterhours rates.

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